No-contact transaction on ZPMC Terminexus Mall during pandemic

Time:2020-04-28    Number:1897    【Big Middle Small】    
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During the expanding of COVID-19 in the world, the no-contact transaction can be made on ZPMC Terminexus Mall, a port machinery general transaction platform, featuring independency and convenience. Compared with the old one, the platform adds the enquiry and quotation functions, improving the user’s experience, another example of digital upgrading by ZPMC.

Previously, the user had to make the enquiry on spare parts on Terminexus by Emails. The sales staff had to confirm the types and related information with external and internal departments due to diversity of customized products. Terminexus Hybris, the back-stage of the enquiry and quotation, was put into service in August, 2019, improving the accurate confirmation and information exchange on the users’ requirements and speeding up the procedure of the whole flow. The Hybris enquiry and quotation system contains the standard title of the company, express trade terms, uniform material codes and specific shipping modes. With the systemization, cleaning, coding, continuous iterations and operation on the data by Terminexus, the users' requirements can be passed to the sales staff accurately in time, reducing the exchange costs during the enquiry and quotation greatly, thus, shortening the whole flow.

Terminexus Mall, the port machinery general transaction platform, was put into trial operation as the front stage of the enquiry and quotation at the end of 2019, making the convenient experience of the flow extending to the front stage. The users can make enquiry themselves on the platform in case of purchasing any spare part. The users will receive a standard quotation in “My enquiry" on Terminexus Mall after preparing the quotation. The users can click to submit the order in case of no disagreement on the quotation. The users can track the logistics and inquire the order state at any time during the performance of the order, making the whole no-contact transaction. The perfect integration of the front stage and the back stage depends on the strong support of the main data of materials. It’s a systematic linkage from the sales, supply chain, warehouse storage and logistics.

Terminexus Mall, a multi-purpose business platform developed independently by ZPMC, can do much more. The users can learn about the industrial information, inquire the information of the equipment, exchange the second-hand materials and predict and analyze the service life of the equipment on the platform. The platform also can provide the lean zero-storage for spare parts to the users as a considerate “private butler”.

ZPMC Terminexus will change the market with the digital technology and platform services and struggle to be a one-stop solution provider for the terminal spare part digital supply chain from the starting point of the brand new mode of supply chain.

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