During
the expanding of COVID-19 in the world, the no-contact transaction can be made
on ZPMC Terminexus Mall, a port machinery general transaction platform,
featuring independency and convenience. Compared with the old one, the platform
adds the enquiry and quotation functions, improving the user’s experience,
another example of digital upgrading by ZPMC.
Previously,
the user had to make the enquiry on spare parts on Terminexus by Emails. The
sales staff had to confirm the types and related information with external and
internal departments due to diversity of customized products. Terminexus
Hybris, the back-stage of the enquiry and quotation, was put into service in
August, 2019, improving the accurate confirmation and information exchange on
the users’ requirements and speeding up the procedure of the whole flow. The
Hybris enquiry and quotation system contains the standard title of the company,
express trade terms, uniform material codes and specific shipping modes. With
the systemization, cleaning, coding, continuous iterations and operation on the
data by Terminexus, the users' requirements can be passed to the sales staff
accurately in time, reducing the exchange costs during the enquiry and
quotation greatly, thus, shortening the whole flow.
Terminexus
Mall, the port machinery general transaction platform, was put into trial
operation as the front stage of the enquiry and quotation at the end of 2019,
making the convenient experience of the flow extending to the front stage. The
users can make enquiry themselves on the platform in case of purchasing any
spare part. The users will receive a standard quotation in “My enquiry" on
Terminexus Mall after preparing the quotation. The users can click to submit
the order in case of no disagreement on the quotation. The users can track the
logistics and inquire the order state at any time during the performance of the
order, making the whole no-contact transaction. The perfect integration of the
front stage and the back stage depends on the strong support of the main data
of materials. It’s a systematic linkage from the sales, supply chain, warehouse
storage and logistics.
Terminexus
Mall, a multi-purpose business platform developed independently by ZPMC, can do
much more. The users can learn about the industrial information, inquire the
information of the equipment, exchange the second-hand materials and predict
and analyze the service life of the equipment on the platform. The platform
also can provide the lean zero-storage for spare parts to the users as a considerate
“private butler”.
ZPMC
Terminexus will change the market with the digital technology and platform
services and struggle to be a one-stop solution provider for the terminal spare
part digital supply chain from the starting point of the brand new mode of
supply chain.